Last amended: 13 November 2019
1.1. Use of the website "fairspin.io" ("Website") is subject to these terms and conditions ("Terms") and any other rules or policies that are published on the Website. Please read these Terms carefully before using the Website as they affect Users (“you”, “your”) obligations and legal rights, including, but not limited to, waivers of rights, limitation of liability, and your indemnity to Fairspin.
1.2. You must be at least 18 years old to use of the website and ticking the respective box in the form on the Website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Website.
1.4. We may change these Terms from time to time and indicate the date of the last amendments on the top in the "Last amended" field, so please check this page to ensure that you're happy with any changes.
1.5. FairSpin supports responsible gaming. You are aware that you will not to use of website in case of compulsive gambling disorder, or you feel that you have or may have a problem with habitual or compulsive gaming we advise you to avoid gambling on the website and to seek professional help.
2.1. Fairspin is an online gaming platform operated by Fabeltra Ltd, a company incorporated in Cyprus under the company number HE399178 and registered office at Boumpoulinas , 1-3 Bouboulina building, 4th floor, flat/office 42, 1060, Nicosia, Cyprus. The License holder is the Company Techcore Holding B.V., registered in Curacao, under registration number 151612 and having its legal address at Fransche Bloemweg 4, Willemstad, Curaçao, which is licensed and regulated by the Egaming established un Curacao. ("Platform").
2.2. Platform is created on TruePlay blockchain platform and enables the User to make use of free and/or pay-to-play gaming services ("Services").
3.2. By registering the TruePlay Wallet you represent and warrant that you are at least 18 years old, have full legal capacity to conclude contracts, enter into the terms, conditions, obligations, affirmations, set forth herein and to abide by and comply herewith.
3.3. We reserve the right to verify your identity and/or address before permitting you to use FairSpin. For this purpose, we may implement the Sum&Substance verification system. Find more about Sum&Substance at: https://sumsub.com
3.4. You are solely responsible for the use of your login password for the Wallet, for any registration data provided for Wallet creation, and for any actions done during any use of your Wallet. You agree to keep your password private and to immediately notify Us of any unauthorized Wallet activity. You are solely responsible for any loss or damage you or we may suffer as a result of your failure to do so.
3.5. You are solely responsible for all regulatory merits, risks, and restrictions, applicable to the gambling activity with cryptocurrencies in your country/jurisdiction of residence, or location. You may not use the Platform at any place or in any manner that would violate any applicable laws and/or regulations. Any offer of any feature, product or service is void where prohibited.
3.6. The User is allowed to register personally (not on behalf of someone else), open, and operate a single Wallet only. If the User is identified with more than one wallet, we reserve the right to suspend these wallets until all the balances (belonging to the same User) are consolidated. Finally, all other wallets will be terminated leaving a single active Wallet.
3.7. We reserve the right to refuse the provision of Services to anyone for any reason at any time, in particular, if you violate these Terms. We reserve the right at any time to modify or discontinue the Services (or any part thereof) without notice at any time.
4.1. Deposit. After the Wallet registration is completed, you may enjoy the demo version of every game provided on the Website. The demo versions are available completely free of charge. To get access to the full versions of all the games, you have to top up the balance in casino via your Wallet. TruePlay Wallet is the only permissible payment method on the Platform. We do not accept any third-party deposits.
4.2. By starting to use the Services you take legal responsibility to not violate the legislation of any country where this Services is being used, and confirm that the payment service provider is not responsible for any such unlawful or unauthorised violation. By agreeing to use the Services, you understand and accept that processing of any of your payments are executed by the payment service provider, and there is no statutory right of revocation of already purchased services or any other opportunities to cancel the payment. Payment service provider is not responsible for any failure to process the data related to your payment card, or for the issuing bank’s refusal to provide authorisation of the payment with your payment card.
4.3. FairSpin is not responsible for any time delay to confirm due to blockchain congestion, blockchain queue back-up, receiving address confirmation time, and for incorrectly entering the wrong receiving address.
4.4. We are not responsible for any fluctuations, both down and up, of currency exchange including cryptocurrency over short periods of time on a regular basis. Such fluctuations are due to market forces and represent changes in the balance of supply and demand. We are not liable for any losses or any special, incidental, or consequential damages arising from, or in any way connected to such fluctuations.
5.1. To withdraw the winning for the first time, the User has to pass the verification procedure. Upon the confirmation, the User can instantly receive the winning through your Wallet. Further the User can freely withdraw its money via the Wallet.
5.3. Maximum limit for withdrawals of a non-deposit bonus or free spins winnings cannot exceed the amount of a bonus applied. The remaining amount will be cancelled.
5.4. Please allow 3-10 business days after your withdrawal has been processed for the funds to appear on your statement.
5.5. Withdrawals are automatically credited back to the same methods that you have used to make deposits.
5.6. If the requested amount exceeds one thousand united states Dollars (USD 1,000) or more, or by other purpose that casino administration may have in case of fraud investigations, the player identification procedure must be carried out by sending us a copy or a digital photograph of your identification documents, such as the Passport or an ID card (page with a photo), utility bill (mobile phone bill cannot be accepted). If you made deposits to your account with the plastic card you must also send us the copies of this card’s front side and back side. The first six digits and the last four digits of the card’s number (if you have the card number embossed note that the same digits must be covered on the card’s front side and the back side) must be visible, the CVV2 code must be painted out.
6.1. FairSpin does not guarantee any reimbursements, returns and refunds and in no case will provide money refunds, except when the money in question have not been used in the games. FairSpin may only choose to you with the gaming currency, which was withdrawn from your account due to some technical breakdowns, errors or problems, at its sole discretion. You agree that FairSpin cannot prevent all the possible technical issues when the services may be disrupted. If during the Services usage there are such technical issues (including any errors), you can contact the FairSpin customer support by e-mail: firstname.lastname@example.org.
6.2. Your request (claim, petition) on the money refund may be filed only in case of the Website FairSpin.io. or its elements technical problems/ breakdowns through the FairSpin’s fault (hereinafter referred to as the «Breakdown») that resulted your account money total or partial withdrawal without your knowledge. Your request (claim, petition) on the money refund will be considered by the FairSpin only in case if such a request was filed within 7 (seven) calendar days from the moment of such account money loss occurrence, or from the moment when you became aware of such loss (provided that no more than 1 (one) month has passed from the moment of such loss occurrence). Any applications (requests, demands, claims etc.) filed after the indicated term expiration will not be considered.
6.3. Regarding any issues FairSpin reserves the right to demand and you agree to deliver to it any screenshots, information and documents available, which confirm your request, within 5 (five) calendar days from the day of FairSpin’s request. No requests or claims will be processed without the supporting documentation.
6.4. The following is possible in FairSpin sole discretion money return or refusal to return such money without any explanation and further appeal.
6.4.1. Money reimbursement will not be made unless FairSpin customer support representative shall be able to verify that the money loss occurred due to a game Breakdown, as well as in cases indicated in clause 6.5. of the present Terms.
6.4.2. FairSpin reserves the right to refuse any refund to you until your identity will be duly verified, as well as until it will be verified that the certain personal account is assigned to you. If the documents verifying your identity and requested by the FairSpin will not be provided within 5 (five) calendar days from the date of FairSpin request money will not be refunded to you.
6.5. Each of the following cases is not a ground for any money returns or refunds to you, and you shall hold FairSpin harmless from any responsibility concerning the money refund responsibility in the following cases:
- potential or theoretical win;
- any losses attributable to your system problems (i.e., computer or other technical device, through which Internet connection is developed, malfunctioning) or system owned by a third party problems;
- timing out as a result of inactivity in your system.
6.6. You grant the FairSpin with the right to instigate holding you liable as per the applicable legislation for spamming with requests and petitions or emails requesting money return, refund or reimbursements, in cases when you submit false information to the FairSpin with an attempt to receive unlawful compensation.
7.1. We reserve the right to verify your identity and/or address following deposits and/or prior to executing a withdrawal. The verification procedure might include, but not limited to: ID confirmation (e.g. photo with ID), proof of a residential address (a copy of a utility bill or bank statement from the account holder), selfie with ID, bank card photo.
7.2. Documents shall be provided in high resolution. Any documents, which do not comply with the above mentioned, may be rejected.
7.3. In case of user verification failure, we may take the appropriate measures: (1) refuse the registration of the user's wallet; and (2) restrict the use of the Services on the website.
8.1. You understand that you bear sole responsibility for any taxes as a result of the matters and transactions, and any future acquisition, ownership, use, sale or other disposition from the Wallet held by the Purchaser.
9.1. You confirm that the funds used for the deposit hereunder not and did not directly or indirectly come from any illegal sources. The User hereby expressly represents and warrants that he/she is not using any proceeds of criminal or illegal activity, which also includes money laundering, and that no transaction from the Wallet are being used to facilitate any criminal or illegal activity, including, but not limited to, performing money laundering and financing terrorism.
9.2. We hereby expressly represent and warrant that the funds receive as the payment hereunder shall not be used for the purposes of money laundering or any other illegal activity.
10.1. The pages of the Website may contain links to third-party websites and services. Such links are provided for the User's convenience. However, their presence does not mean that they are recommended by Us and We do not guarantee their safety and conformity with any User expectations.
10.2. We are not responsible for maintaining any materials referenced from another site, and makes no warranties for that site or respective service. We assume no obligations in the event of any damage or loss, or any other impact, directly or indirectly resulting from the use of any content, goods or services available on or through any such third-party websites and resources.
11.1. The contents displayed on this Website, including but not limited to text, graphics, animations, logos, trademarks are the property of FairSpin and are protected by copyright, trademark, patent and other intellectual property laws. All rights reserved. You may not use, modify, adapt, or in any way alter these materials and contents without the permission of FairSpin. You agree not to use any contact information and e-mail addresses that can be found on the website to send any unsolicited commercial information.
11.2. The Website may contain many valuable trademarks, names, titles, logos, icons identifying the FairSpin's products and other proprietary materials owned and registered by FairSpin. Any use of such trademark as domain names, account identifiers or as search terms, without express written permission, is strictly prohibited.
11.3. Nothing contained on this Website should be construed as granting any license or right to use any trademark displayed on this Website.
13.1. ln no way shall the User use and abuse of malicious software and bugs in any of the gaming software provided on the Website. Such activity is deemed illegal. If you detect any bug in the gaming software, please contact us immediately at email@example.com.
13.2. The User is strictly forbidden to use any kind of software to influence or modify the outcome of any of the games for financial gain. This is also applicable to the manipulations using a Virtual Machine. Any winnings acquired in this way will be deducted from the Wallet balance and confiscated.
14.1. To the maximum extent permitted by applicable law, you expressly agree that access to and use of the Platform is at your sole risk. The Platform is provided "as is", "with all faults" and "as available", without warranty of any kind. FairSpin disclaims all warranties, express, implied, statutory, or otherwise, including, but not limited to, implied warranties of fitness for a particular purpose, merchantability, title, quality, and non-infringement.
14.2. FairSpin does not guarantee that the platform and any services will be available at all times, in all countries and/or all geographic locations, or at any given time, or that FairSpin will continue to offer particular services for any particular length of time (unless we expressly say otherwise as part of the Services).
14.3. FairSpin does not guarantee, represent, or warrant that your use of the services will be uninterrupted, timely, secure, or error-free. FairSpin does not warrant that the results that may be obtained from the use of the services will be accurate or reliable. FairSpin makes no representations, and expressly disclaims any warranties, of any kind, regarding the accuracy, completeness, reliability, appropriateness, and timeliness of any content available through the Website.
14.4. FairSpin is not responsible for any damage to your mobile, tablet, laptop, or desktop device, computer system, other hardware or software, or for any loss of or damage to data that may result from your use of the Platform and Services.
14.5. Please be aware that the value of cryptocurrency can drastically change depending on the market.
15.1. To the maximum extent permitted by applicable law, FairSpin does not accept any liability for any consequential, incidental, indirect, special or punitive damages, including loss of business, revenue, or profits, or loss of or damage to data, equipment, or software, loss of goodwill, resulting from any use of, or inability to use, this service or the material, information, software, facilities, services or other content on this service, regardless of the basis upon which liability is claimed and even if FairSpin has been advised of the possibility of such loss or damage.
15.2. FairSpin does not accept any responsibility related to the operation of any software, the presence of computer viruses or other malicious code elements, dangerous or destructive files, which can spread or in any other way affect the software and hardware as a result of using the services by you, accessing information or downloading any materials.
15.3. FairSpin is not liable for any interruption of games or website downtime. It is not liable for any errors contained in any game, nor is it duty bound to correct them. FairSpin is not liable for any damage caused as a result.
16.1. Absolute Restriction: United States of America, Canada, United Kingdom, Spain, France and Italy.
16.2. NetEnt content shall not be served in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe.
16.3. Regulated Territories (only permitted to offer if receipt of a license from the local regulator which has been seen and approved by NetEnt): Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, United Kingdom United States of America.
16.4. Branded Game Territories:
16.4.1. Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix & Motörhead, Planet of the Apes cannot be offered in the following countries: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Serbia, Spain, Sweden, United States of America, United Kingdom, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey and Ukraine.
16.4.2. Vikings Video Slot must not be offer in the following jurisdictions: Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.
16.5. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
17.1. Governing Law and Disputes Resolution. These Terms shall be governed by construed and enforced in accordance with the laws of Belize. However, you are responsible for complying with local laws, if and to the extent local laws are applicable. Both we and you shall seek to resolve by negotiations any dispute of any kind between you FairSpin arising under these Terms (including any questions regarding their implementation, execution, validity or termination). If FairSpin and you fail to agree in negotiations within ninety (90) calendar days from the date of their beginning, the dispute shall be finally settled by the competent court. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein.
17.2.Legal Restrictions. The User understands and accepts that online gambling may not be legal in some jurisdictions. We make no representation whatsoever as to the legality of the Services provided by FairSpin. The use of the Services is on the User's sole discretion, option, and risk. Nevertheless, we restrict the use of FairSpin to the Users from the following countries: United States of America, Iran, Israel, United Kingdom, Spain, France, Turkey, Italy, Romania, Denmark, Belgium, Bulgaria, Hungary, Latvia, Lithuania, Poland, Portugal, North Korea (Democratic People's Republic of Korea), South Korea, Algeria, Ecuador, Indonesia, Myanmar, Afghanistan, Australia, Albania, Angola, Cambodia, Guyana, Iraq, Kuwait, Lao, Namibia, Nicaragua, Pakistan, Panama, Papua New Guinea, Sudan, Syria, Uganda, Yemen, Zimbabwe, Hong Kong, Philippines, Taiwan, Indonesia, Singapore, Canada and/or any other restricted by law country or state.
Use of the Services is unauthorized and unlicensed wherever it is unlawful under applicable law. You may not use the Services at any place or in any manner that would violate any applicable laws and/or regulations. Any offer of any feature, product or service is void where prohibited. FairSpin may limit or deny to any person, in its sole discretion, access to any feature, product or service.
You agree that you are not allowed to open an account, nor attempt to use Your Account, if you are resident or located in any of the listed jurisdictions, otherwise your account will be blocked. The company may at its sole discretion make a decision regarding deposit or balance withdrawals or any other funds placed on blocked accounts.
17.3.Assignment. FairSpin may, in its sole discretion, assign its rights and/or delegate its duties under this agreement. You may not assign your rights or delegate your duties, and any assignment or delegation without the written consent of FairSpin, which FairSpin may withhold in its sole discretion, shall be void.
17.4.Other. These Terms & Conditions are published in several languages for informational purposes only. You acknowledge and agree that only English version of the Terms & Conditions is the legal basis of the relationship between you and us. In the event of any discrepancies between the English version and the non-English version, the English version shall prevail.
18.1. You may contact us with any questions, clarification request and discussion on services provided and these Terms. If at any time you would like to contact us you can do so by way of our contact from on the webpage of our website, or by email at support@FairSpin.io.
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